My passion is focused around using technology and innovation to help decrease customer anxiety and confusion throughout the path to purchase and beyond. My personal objective when needed is to always be there, be useful and be efficient. Specialties: Conversational commerce (Including AI) E-Commerce Web Chat Asynchronous Messaging Programmatic marketing Analytics JavaScript Chatbot Design / Architecture / NLP NLU (LivePerson, IBM Watson & DialogFlow) Operational Management Vendor Management Recruitment / Development Cost / Profit control Financial planning Project Management

Techno geek, journeyman, wisdom seeker, slightly obsessive, grounded in the mystical. Specialties: Information Security, Cloud, SDN, Cisco

Experienced management professional capable of balancing strategic thinking with operational tactics to yield exceptional results. More than simply an “IT Guy,” I have honed my skills as a communicator adjusting my style for the audience and providing a level of comfort that facilitates engagement and acceptance of change. My ability to synthesize large amounts of information regarding all dimensions of business operations and technology allows me to provide clarity on how solutions integrate with strategic objectives so businesses can gain real value from current and future investments.

With over 15 years of experience in the digital, affiliate and performance marketing industry to his name, I have championed various roles within both b2b and b2c marketing environments across three well-known and respected businesses. Having played key roles across client services, operations and publishing during my various working tenures, I currently reside as operations director at innovative intent marketing provider Smarter Click. My previous role was client services director at Groupon / Vouchercloud leading a talented mix of commercial and client services teams, challenging them to be creative and strategic with their brand sales and relationships - something I have a plethora of experience in and duly advocate. Listed as one of PerformanceIN’s ‘Performance Marketing Top50 Industry Players’ in 2018.

Chris brings nearly a decade of Marketing and Sales Leadership experience, helping organizations embrace the digital economy and deploying technology to reach these goals. Chris brings a wide range of certifications from leading organizations like Marketo, Hubspot, and Hootsuite to compliment his traditional Degree and Certifications in Communications, Digital Marketing Management and Digital Graphic Design. With success everywhere he has gone, Chris has increased annual leads and sales in double and triple digit jumps!