Accomplished executive with a proven track record leading an extraordinary post-sale customer experience. Built and evolved all aspects of global customer success, professional services, customer support, customer education, and customer experience. Demonstrated ability to turn-around teams and lead transformation efforts that create positive client sentiment and improve retention.

An accomplished senior technology leader with 18 years experience, who revels in complex environments. I shape and lead teams and transformations to fit the environment they are operating in - irrespective of methodology or geography - and including M&A activities. I have great experience leading portfolios ranging from £100k to £25m+, for large international businesses including TUI Group (now Travelopia, owned by private equity KKR), Sainsbury's, O2 and Expedia. I relish the challenge of building and maintaining high performing teams - to deliver businesses technology enabled change - and have extensive experience working with and managing 3rd party suppliers.

I'm a serial entrepreneur and angel employee with a passion for entrepreneurship and sales. In my career, I've started three companies; each one in a completely different and unique industry. All three required me to prospect, cold-call, get appointments, deliver in-person client presentations, and land new business. In all three cases, this was done at the pre-revenue stage of development and two of the three companies successfully landed a profitable client base. One of which - GEP - I was able to sell to a competitor for 3X profit margin. I've been an Angel Employee at Segment, Braintree Payments and WePay. All three were early stage in which I helped grow revenue to build the business valuation to the millions and billions of dollars. Please check out www.chrissurdi.com for more info and videos of my work. Specialties: Entrepreneurship/intrapreneurship, angel employee, marketing and sales, public speaking, customer service, general creative and original idea generation, networking, strategic planning, tactical implementation, and professional communication.

Writing a professional summary is one of the rare times I believe it's imperative you disclose pertinent traits about business acumen as well as personality. If you have ever interacted with a seasoned writer, you know why this is important and if this is your first time, you may thank me for sharing the following insight ahead of time. I am passionate about what I do and have extensive experience in the digital marketing space writing results-driven content including blogs, handbooks, sales training manuals, sales copy, press releases and just about everything in between. I am interested in every job and content that may be unfamiliar, isn't so for long. I have never had a dissatisfied client and relationship building has become the foundation of my craft. It is writing nirvana when your content writer can show you what you didn't know you wanted and this is what separates a writer from a quality writer and consultant; and there is no mistaking the two. Fortunately, by nature, my ego doesn't allow me to know my clients' business to a degree even close to theirs. What it does allow me to do is think like the intended audience or consumer and this guides my process. Many writers apply an identical formula to every job they take and since there are no two jobs alike, this lends to lackluster and uninspired work. A job shouldn't be complete until the client, not the writer, is happy. And in instances when the two marry, it is truly wedded bliss.

Writer, feeler, and friend. A passionate communications professional leading a small writing company, No Worries Writing Co, to help businesses and individuals express themselves with quality written content and editing services.

Excellent communicator and networker, excels at relationship building in both technical and lay audiences. Solid presentation and public-speaking skills; extremely adaptable and a fast learner. Most recent experience in Presales for saas software.

A strategic Sr. Business Partner, HR for our global teams in Canada, EMEA, APAC, and USA region. A thought leader and recipient of a Manager Momentum award. Expertise in merger & acquisitions, Canadian employment law, labour relations, human rights, change management, DE&I initiatives, and training & development. A progressive thinker and champion in the pursuit of operational excellence at scale.