Behind the scenes: How top hospitality brands deliver 5-star guest service
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Posted Jul 12, 2023 6 min read
Behind the scenes: How top hospitality brands deliver 5-star guest service

The pandemic had a profound impact on people and industries across the world, with lasting changes to the way many people work and travel. Travel has now rebounded and, in some cases, even exceeded pre-pandemic levels. Most hotels and resorts worldwide have now reached or exceeded 100% of 2019 occupancy. That said, hospitality brands continue [...]

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