If you can't give customers a pleasant experience, you can kiss their business goodbye.

Nowadays, customers have a lot of ways to communicate with your business. Each communication channel needs to be on point, with tailored messages and a friendly approach.

Help desks are the primary point of contact for customers looking for information in regards to a business' product or service.

You can imagine how busy help desks can get. Staying organized and keeping up with replies can be a headache. Help desk software is designed to assist businesses in providing customers with an efficient experience in their search for information.

To help revamp your help desk, we compiled a list of the best free help desk software solutions, all according to data from our verified user reviews. Plus, everything on this list is a truly free software offering.