Small businesses that rely on IT infrastructure are incredibly vulnerable to IT failure. According to Infrascale research, 51% of small businesses suffered losses of $10,000 to $40,000 due to IT downtime. While most of the downtime lasted for less than 30 minutes, it lowered customer satisfaction or retention and employee productivity significantly.
Monitoring software can help solve this problem, but small businesses rarely have the budget for it. When the IT budget is less than $100 a month, IT alerting software can come in handy.