Associated with
Jordan Carr
Tim Trefren
Jenny H. Li
Posted Oct 31, 2017
•
7 min read
What it takes for users to form habits and other insights from SaaS product experts
If a SaaS product is a house (it's not literally, this is a metaphor), then usage and retention are the foundation - a necessary, but insufficient base upon which a successful product can be built. Are enough people using your product? Do they like it enough to come back? If the answer to both of
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