Removing Barriers for a Seamless Customer Experience | Twilio Segment Blog
Associated with
Kailey Raymond Kailey Raymond
John Sheldon John Sheldon
33 min read
Removing Barriers for a Seamless Customer Experience | Twilio Segment Blog

In this episode, John Sheldon, Chief Marketing Officer at SmileDirectClub, talks about the importance of a CRM across a business, rethinking the role of digital in the funnel, and the change in consumers' confidence in telehealth.