Megan Bowen

Megan Bowen

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Advice for Aspiring Customer Success Leaders from Megan Bowen at Refine Labs
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How to set up the customer success function : with Scott Marker and Megan Bowen
Podcast Episode
Training CSMs on Collecting Feedback from Customers
Article
‎The Pavilion Podcast: Ep 2: The Roadmap To A Customer-centric Organization feat Megan Bowen on Apple Podcasts
Podcast Episode

Latest Content

How did Megan Bowers overcome the challenge of taking over as CEO?
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Will AI replace your job?
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The Challenge of Becoming an Insider CEO of a Marketing Agency | Social Pulse Weekly, Ep. 1
Podcast Episode
Training CSMs on Collecting Feedback from Customers
Article
Achieving Excellent Customer Support Through Emotional Intelligence
Podcast Episode
‎The Sales Hacker Podcast: Friday Fundamentals: EP 36: How to Manage Upwards to Get to the C-Suite on Apple Podcasts
Podcast Episode
‎The Sales Hacker Podcast: 69. Structuring Your Organization Around Your Customer w/ Megan Bowen on Apple Podcasts
Podcast Episode
How to set up the customer success function : with Scott Marker and Megan Bowen
Podcast Episode
‎The Pavilion Podcast: Ep 2: The Roadmap To A Customer-centric Organization feat Megan Bowen on Apple Podcasts
Podcast Episode
How to set up the customer success function : with Scott Marker and Megan Bowen
Podcast Episode
Scott Marker Scott Marker
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I create the conditions for people, customers and companies to be successful.

My passion is working with talented and driven people to solve complex challenges in order to achieve things most people think are impossible!

Embracing a human-first leadership approach, my style is to focus on achieving excellence through empowerment and accountability while leading with empathy, kindness, and vulnerability. This approach creates trust and fosters a collaborative culture which is the foundation of all high performing teams.

I am an operator, a problem solver and a customer advocate who has a proven track record of building and leading teams that scale and succeed. I have experience working across early-stage startups and later-stage companies primarily focused on B2B account management, customer success, marketing, sales, customer service, and operations. I am an action-oriented leader who can deliver results across a variety of functions to drive an organization forward to achieve ambitious goals.

I am currently at Refine Labs. We are a demand accelerator for B2B SaaS companies. We help companies increase marketing’s contribution to qualified pipeline and revenue while lowering customer acquisition costs.Through our Demand Acceleration Framework, we build a system to capture existing market demand in intent channels and create new demand in awareness channels. We test, iterate, and push boundaries to continually bring new strategies into your marketing mix - giving you the edge over competitors.

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