Pawan Kumar

I write in-product copy for Freshsales, looking at loading screen messages, popups, tooltips and everything in between. Every day I liaise with product managers and product designers, while focusing on usability, user experience, and the little details that hold a product together. Also a former content marketer, copywriter and QA person.

• Total work experience: 8 years and counting

• Worked in: IT (products and services), market research, education and stationery, advertising, print media

• Familiar domains: UX writing, content writing, copywriting, copyediting, SEO