Seasoned executive with a reputation for sustained revenue & EBITA growth in dynamic markets. Strategic Development of multiple brands in Retail, Ecommerce, Wholesale and Franchise Proven track record in innovation, research and development of branded consumer goods. Comprehensive global experience in Europe, Americas and Asia. Summary A senior executive with a verifiable track record of year after year revenue, profit and strategic business growth within fast moving private, private equity and publicly owned international retailers and brands in dynamic markets. Customer obsessed, performance focused, driving creative, positive change in complex organisations through building successful business relationships. A digital specialist who leads business transformation through delivering the big idea, and the detail, seizing control of critical areas. Led and motivated international teams of over 2000 employees. Core Competencies • E commerce Pioneer/Leader • Retail /Wholesale sales • Product Innovator in Research and Development • Brand Loyalty and development • Digital Specialist • Social Media Specialist • Strategic Planning & Analysis • Turnaround and Recovery Specialist • International Expansion • M&A and Integrations • Budgeting and Planning • Commercial execution • P+L Management • Omnichannel Marketing • Manufacturing • Supply Chain • Transformational Change Management • Leadership team recruitment and development • Leadership development • Amazon Vendor Central • Amazon Seller Central • E Commerce Marketplaces wholesale and retail. • Running retail businesses • Customer satisfaction Experienced Non Executive Director (NED)

I have over two decades of collection experience. Very well developed in providing the best quality in customer service and providing the highest level of production for the various clients I have serviced over the years. My experience has many levels of collections, including banking, third party collections on delinquent medical bills and retail accounts. Also I have gained experience in the legal aspect of collections, which include filing law suits, judgements, appearing in court and wage garnishments. Working in the accounts receivable/collections area is mainly about reading people, having thick skin and being able to provide the highest quality of return for your client but also be able to work with the people you're collecting from.

Leader with proven track record across multiple disciplines, including product strategy, product management, , technical marketing, PR, communications, operations, channel development, product marketing, branding, digital, content, paid media, conversion, VOC, market research, product evangelism, and continuous improvement. I am a technology veteran with proven track record building successful companies, creating categories, entering new markets, and crafting world-class teams. I possess a reputation for top notch execution, quality and commitment, delivering finished projects on time and on budget with exceptional production values and extraordinary success. Frequently called rational, calming and effective, I bring an infectiously positive and optimistic energy to any team. My skills range from startups to large corporations with broad experience in Product, Marketing, Operations/Manufacturing, Quality, Engineering, Training and Customer Support. Expertise in Lean transformation, the Toyota Production System, and Danaher & Fortive Business Systems. Areas of focus include IoT, Cloud SaaS, Smart Home & Building, Energy and Mobility, for B2B, B2B2C, and B2C models.

Passionate technologist at heart and digital marketing evangelist by training. I love using technology to help people solve problems and grow their bottom line. I'm happiest brainstorming new approaches to marketing and communications to help prospects and current clients understand, trust and embrace our solutions to grow their businesses. As a lifelong learner I've helped bring 4 startups to life, starting at age 14 with a C64 Color BBS in my bedroom that generated $120 MRR, Netsertive employee #20 helping us rock the Inc 5000 for 6+ years running, and now as the marketing leader at thinQ. Just some of the things I love doing: Deliver profitable solutions to drive sales, spark demand generation, nurture current and prospective clients, build respected and recognized corporate brands. Create innovative and profitable campaigns through digital marketing, video, print, social media, trade shows, and more. Author thought leadership articles, in-person presentations, voice of my company to external audiences. Bring stellar organizational and planning skills, demonstrated through successful project management, lead generation, live events, corporate marketing, leading to surpassed goals and revenue.

I am the Founder and a Director at Profound (www.profound.digital) and we help businesses use insight to build great customer experiences, make smarter technology choices and prepare their teams for digital transformation. ◾️ Why Profound? ◾️ Our people make us stand out. Our high calibre team has an impressive background of success working with many well-known B2C, B2B and D2C businesses. We advise, we design and we build great digital experiences that return value fast. ◾️ Recent achievements ◾️ • We have won DXA Gold awards for the Best Online User Experience and the Best Digital Transformation • We achieved a 67% growth in ecommerce profit for protyre.co.uk after we replatformed them • We replatformed planetorganic.com in under 90 days • We replatformed Interflora.co.uk onto a headless best of breed stack in under 10 months Check out or website for more Client Stories. ◾️ Who we work with ◾️ We enjoy working with mid-size and enterprise scale businesses to solve design or technology challenges in a strategic way. The typical challenges we help with include: • Our business is not customer focused enough • Our technology is hindering our ability to grow • Our teams need help to modernise their ways of working and become more digitally focused • Our business does not or cannot use data to make decisions • Our market share online is shrinking ◾️ Our key services ◾️ Experience Design • Service design & Customer journey mapping • Digital product design (UX & UI) • User research, usability and accessibility testing Digital Consulting • Technology advice and platform selection (PIM, DAM, ecommerce, CMS, OMS) • Product strategy and road mapping • Data strategy and insights • Business readiness and change management Digital Transformation • Ecommerce replatforming • CMS replatforming • Systems integration Digital Acceleration and Optimisation • Conversion rate optimisation (CRO) • Continuous improvement • Digital upskilling and training ◾️ A selection of Clients we have helped to date ◾️ B2C • Interflora • Planet Organic • Micheldever Tyres • Majestic Wine • WE Fashion B2B • Computacenter • LGC Genomics • Jewson • Horizon Platforms • Accenture D2C • Unilever • Saint Gobain • Heineken • Marshalls • Jeld-Wen ◾️ How can we help you? ◾️ If you think we can help with any type of digital, customer experience or technology challenge please do connect with me (on LinkedIn), or book a chat with me: https://calendly.com/profound-digital/intro-chat-with-tim-at-profound

I am a dynamic, driven, trustworthy professional trained and successful in marketing, communications, content creation, and sports. I am most interested in sales, marketing, communications, and leadership. I began working in communications when I was 16, taking on a volunteer role for my local newspaper. I've had stints with multiple news media publications, working for online blogs and newspapers including the Dayton Daily News. I then changed career paths starting with an internship with Aflac, where I finished as the No. 1 sales intern in the North Territory (ranging 11 states). I then continued to pursue development as an intern with ProdPerfect, a company with tens of millions of dollars in private investments and an established insurance brokerage, VanVleet Insurance. During this time, I continued working in social media management, content creation, business development, and sales. These experiences prepared me for the real world, as I have accepted a position with Side Effects, Inc. (now Power Ad Company) the industry leader in school fundraising. From there, I moved to Cognism, a lead generation and intent platform that provides rich contact data for key decision makers and insights into when companies are in the market for your offerings. I have experience in writing and editing, social media management, sales, customer relationship management, leading teams, and more business-related activities.