As the CEO of Chatmeter, I lead a company that simplifies CX management, elevates brand reputation, and delivers unmatched consumer intelligence and predictive data analytics for businesses. With over 20 years of global executive experience, I have a proven track record of growing and transforming businesses through the creation and improvement of fundamental business practices that drive profitable growth in competitive and volatile markets. I thrive at developing strategic visions and executing strategy through inspiration, communication, negotiation, creative and analytical skill deployment. I am a strong, highly motivating leader who excels at mentoring and managing global P&Ls in high-growth firms. I have extensive general management experience in online marketing, online advertising, and mobile SaaS platforms. I have successfully acquired, integrated, and scaled several companies, such as Homesnap, Homes.com, and ReachLocal, achieving multiple awards and recognition from Deloitte, Google, E&Y, Inc 500/5000 and others.

An experienced Partnerships professional. Background in Adtech & Martech Saas businesses. In Start-ups, scale ups and through IPO's. Working with partners across multiple channels and disciplines both here in the UK and overseas. From ecom platforms, technology, agencies, SI's and more.

Operations Director with 10+ years experience questioning the ‘why’ behind what we do and how we do it, resulting in full responsibility for P&L within a leading animal supply e-commerce with total revenue over $30 million. - As a Contact Center Manager, I negotiated with both internal and external partners to modernize the call center, resulting in modern systems for a 50 – 100 seat center and overall cost savings. - Improved Customer Experience by formalizing a training program that focused on listening and learning from our customers and our operators. - Launched operational processes and lead coordination during the response to Covid-19. Facilitated employee productivity using a combination of staggered hours and remote telecommuting employees. - Senior Account Manager with 3+ years outside sales experience building relationships with wide-ranging groups, driving scaled growth across a $3M+ book, and consistently exceeding quota. - Increased sales and customer retention as a Sales Manager, focusing on turning under-performing stores into consistently high performers. - Recruiter and mentor with experience working with university students to help with interview prep and job skills. “John has exceptional organizational skills and possesses a remarkable ability to assess the needs of a business. He suggests ways to improve situations and follow through to carry out such suggestions by demonstrating excellent attention to detail and passion. “ Leigh Ann Ennis, Bankers Life I get excited about opportunities to create mutually beneficial partnerships that drive growth on both sides of the relationship. If you would like to connect, feel free to email me at [email protected].

15+ years online digital experience. Sales, Product and Client Solutions professional. Deployment of Strategy and Ad Platforms across the EMEA and APAC regions. Commercially focussed and taking pride in advocating 'Advertising for good' DEI company and industry initiatives. People first ethos with clients, consumers and teams.

Focused on customer engagement - via digital & data driven media including programmatic - in business development, commercial, planning, analytics, operations and product disciplines.