Working at Mattress Firm has been the best experience. Especially over the last four years as I've been able to combine my skills in sales with my passion for helping others succeed. As the Sr. Manager of Omnichannel Integration my job is to bridge digital and physical elements to enhance the external and internal customer experience.

I am a passionate, experienced, Digital Leader. I have demonstrated success and history of working in Global Web marketing, Content marketing and Digital advertising. A strong marketing professional skilled in Digital Strategy, Experienced Team Management, Thought Leadership, Business Operations, Vendor Management, and Emerging Technologies

Pre-Sales Manager, Pre-Sales Director, Pre-Sales VP Specialties: Call Center Architect, Call Centre Architect, Call Center Pre-Sales, Call Centre Pre-Sales Contact Center Architect, Contact Centre Architect, Contact Center Pre-Sales, Contact Centre Pre-Sales

VP, Client Services, Banking Connect with me using: ►►► [email protected] ◄◄◄

Let’s make stuff. . . I have a unique background that allows me to inspire and develop new creative ideas. The journey of which requires big picture hope and dedication to details. I am a passionate innovation product creator with: - 25+ years of development, innovation and product management experience. - 14 years of advanced digital innovation. - 17 patents. What I do. - I inspire, dream, question and enable innovation. - I research and develop solutions for simple, innovative user experiences. - I apply new approaches in sport, nutrition, behavior, computer science and technology innovation. - I break apart large project scope, defining smaller spikes and stories to enable a flexible, Agile, fast-pace environment. - I experiment, test, and fail fast. - I utilize data to find meaningful user insights - I play, break, and make stuff

I lead Mercer Island Group, the West Coast's preeminent marketing consulting firm. I have led consulting teams on behalf of clients as diverse as Nokia, HP, Microsoft, Sprint, Nintendo, Abbott Laboratories and numerous others. I founded MIG in 1990, after serving as a division president in a Fortune 100. Earlier in my career, I cut my teeth with a decade in Brand Management at Procter & Gamble, leading numerous brands and helping guide an important evolution in the brand management system. While there I helped lead the famous Pringles turnaround; guided Jif to market leadership; led the flagship Tide brand; and helped launch major new products like Tide with Bleach. Specialties: MIG services cover three key areas: strategic marketing and management consulting, organizational effectiveness, and client-agency relationships. Clients have included some of the World's finest companies: Microsoft, HP, Starbucks, Nokia, Sprint, Time Warner, Toshiba, Lifetime Television, Allrecipes, Quantum, U.S. Cellular, Rand McNally, Bayer, Dole, Dial, Kraft, AT&T, Money Mailer, Waggener Edstrom, Cox, NEC and others.

I lead Mercer Island Group, the West Coast's preeminent marketing consulting firm. I have led consulting teams on behalf of clients as diverse as Nokia, HP, Microsoft, Sprint, Nintendo, Abbott Laboratories and numerous others. I founded MIG in 1990, after serving as a division president in a Fortune 100. Earlier in my career, I cut my teeth with a decade in Brand Management at Procter & Gamble, leading numerous brands and helping guide an important evolution in the brand management system. While there I helped lead the famous Pringles turnaround; guided Jif to market leadership; led the flagship Tide brand; and helped launch major new products like Tide with Bleach. Specialties: MIG services cover three key areas: strategic marketing and management consulting, organizational effectiveness, and client-agency relationships. Clients have included some of the World's finest companies: Microsoft, HP, Starbucks, Nokia, Sprint, Time Warner, Toshiba, Lifetime Television, Allrecipes, Quantum, U.S. Cellular, Rand McNally, Bayer, Dole, Dial, Kraft, AT&T, Money Mailer, Waggener Edstrom, Cox, NEC and others.