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Elizabeth Burnam
Elizabeth Burnam Claimed
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Content Marketing Manager, UX Research @ User Interviews

Lizzy (she/her) is a marketer, writer, and poet, based in Santa Fe, New Mexico. Currently, she creates educational resources for user researchers, research ops professionals, and other folks in the UX community on the User Interviews blog.

She became a marketer by accident; after graduating with a Bachelor of Science in Professional Writing from a small college in Vermont, she applied to every job opportunity she could find with the word “writer” in the title. She cut her teeth on marketing as an agency copywriter, where she learned to approach content as an act of hospitality, shaped by a sense of empathy, generosity, and high regard for the audience.

Since then, Lizzy’s written both freelance and in-house content for a wide range of industries, including technology, AI, retail, cosmetics, food and beverage, law, education, and most recently, UX research.

Outside of work, Lizzy likes hiking, people-watching, thrift shopping, learning and sharing ideas. Her happiest memory is sitting on the shore of Lake Champlain in the summer of 2020, eating a clementine.

Featured content
The State of User Research 2022 Report
Report
Best Prototype Templates and Examples
Article
User Interviews Claimed User Interviews
Great Content is An Act of Hospitality
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Tracking the Impact of UX Research
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User Interviews Claimed User Interviews
Thinking about your content creation as an organic ecosystem and not a production line
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The Juice Claimed The Juice
16 Best UX and User Research Communities to Join in 2022
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User Interviews Claimed User Interviews
How to Create An Effective Taxonomy for UX Research
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User Interviews Claimed User Interviews
Common UX Research Job Interview Questions & How to Answer Them
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User Interviews Claimed User Interviews
Most engaged
The Modern Day Marketer's Guide to Turning Down the Volume Game and Turning Up Quality Content
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Top 10 Reasons for Customer Churn and How to Battle Them
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How to Measure the Impact of a Customer Data Platform (CDP)
eBook
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Retail holiday marketing: 9 campaigns you need to plan now
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5 Omnichannel Metrics Every Customer-First Brand Should Measure
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Consumer data privacy: A survival guide for digital advertisers
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Clienteling: The Secret to Closing the Loop Between Brand and Buyer
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10 Productivity Tips For Newly Remote Workers
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Playbook: How to Build a Business Case for a CDP
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7 Foundational, Insight-Led Customer Journeys for Every Lifecycle Stage
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Latest Content
The State of User Research 2022 Report
Report
Best Prototype Templates and Examples
Article
User Interviews Claimed User Interviews
How to Create An Effective Taxonomy for UX Research
Article
User Interviews Claimed User Interviews
Digital Ethnography Tools
Article
User Interviews Claimed User Interviews
A Framework for Continuous Research
Webinar
User Interviews Claimed User Interviews
People Who Do Research: A Discovery Study
Article
User Interviews Claimed User Interviews
Qualitative Coding for UX Research Analysis
Article
User Interviews Claimed User Interviews
Common UX Research Job Interview Questions & How to Answer Them
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User Interviews Claimed User Interviews
Making Research a Team Sport
Webinar
User Interviews Claimed User Interviews
Finding a User Research Model to Support Your Org
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User Interviews Claimed User Interviews
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About this creator

Lizzy (she/her) is a marketer, writer, and poet, based in Santa Fe, New Mexico. Currently, she creates educational resources for user researchers, research ops professionals, and other folks in the UX community on the User Interviews blog.

She became a marketer by accident; after graduating with a Bachelor of Science in Professional Writing from a small college in Vermont, she applied to every job opportunity she could find with the word “writer” in the title. She cut her teeth on marketing as an agency copywriter, where she learned to approach content as an act of hospitality, shaped by a sense of empathy, generosity, and high regard for the audience.

Since then, Lizzy’s written both freelance and in-house content for a wide range of industries, including technology, AI, retail, cosmetics, food and beverage, law, education, and most recently, UX research.

Outside of work, Lizzy likes hiking, people-watching, thrift shopping, learning and sharing ideas. Her happiest memory is sitting on the shore of Lake Champlain in the summer of 2020, eating a clementine.

52
articles
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case study
3
ebooks
1
report
2
webinars
Preview of The Juice
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