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Elizabeth Burnam

Elizabeth Burnam

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Meet a Lexi: Jo Hines, Director of Customer Success (Retail)
Article
Meet a Lexi: Jo Hines, Director of Customer Success (Retail)
How to Build a UX Research Team from Scratch
Unlocked
Article
How to Build a UX Research Team from Scratch
How to Build a UX Research Team from Scratch
Article
How to Build a UX Research Team from Scratch
How to Design and Conduct a Customer Interview
Article
How to Design and Conduct a Customer Interview
How to talk to your ecommerce customers about delayed fulfillment
Article
How to talk to your ecommerce customers about delayed fulfillment
4 brand engagement ideas & activities for online retail
Article
4 brand engagement ideas & activities for online retail
How to Patch the Holes in Your Leaky Bucket
Article
How to Patch the Holes in Your Leaky Bucket
Real estate 2.0: How Marshall White uses Lexer to boost conversions by up to 40% with intelligent lead scoring
Article
Real estate 2.0: How Marshall White uses Lexer to boost conversions by up to 40% with intelligent lead scoring
61% survey response rate for personalized campaign
Article
61% survey response rate for personalized campaign
Choose a partner, not a vendor: Why CDPs fail
Article
Choose a partner, not a vendor: Why CDPs fail
BCG features Lexer's CDP for 1-to-1 personalization
Article
BCG features Lexer's CDP for 1-to-1 personalization
How to reduce online returns and increase your margins
Article
How to reduce online returns and increase your margins
The birth of Lexer's CDP: Shaping the next generation of retail technology
Article
The birth of Lexer's CDP: Shaping the next generation of retail technology
Where does your business fall on the customer analytics maturity curve?
Article
Where does your business fall on the customer analytics maturity curve?
What is a Single Customer View and Why is it Valuable?
Article
What is a Single Customer View and Why is it Valuable?
Checklist: How to choose a customer data platform (CDP)
Article
Checklist: How to choose a customer data platform (CDP)
Lexer's new UI boosts ease-of-use for retailers
Article
Lexer's new UI boosts ease-of-use for retailers
Growing CLV: 9 practical tips from industry leaders
Article
Growing CLV: 9 practical tips from industry leaders
Daniel Kowalski: 6 lessons on focus, resilience, & leadership
Article
Daniel Kowalski: 6 lessons on focus, resilience, & leadership
Retail, COVID-19, and the changing shape of consumer behavior
Article
Retail, COVID-19, and the changing shape of consumer behavior
CDP vs. DMP: What is the difference between a customer data platform and a data management platform?
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CDP vs. DMP: What is the difference between a customer data platform and a data management platform?
How do you measure customer lifetime value?
Article
How do you measure customer lifetime value?
776BC targets global DTC growth with Lexer's CDP
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776BC targets global DTC growth with Lexer's CDP
In Celebration of Pride Month: A Word From Lexer's Gay Founder on Building An Inclusive Company
Article
In Celebration of Pride Month: A Word From Lexer's Gay Founder on Building An Inclusive Company
11 inspirational engagement tactics during COVID-19
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11 inspirational engagement tactics during COVID-19
10 Social Good Programs Driving Engagement During COVID-19
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10 Social Good Programs Driving Engagement During COVID-19
How to improve the digital customer experience using data
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How to improve the digital customer experience using data
Meet a Lexi: Amy Holland, Customer Success Executive
Article
Meet a Lexi: Amy Holland, Customer Success Executive
CDP vs. CRM: What is the Difference Between a Customer Data Platform and a Customer Relationship Management Platform?
Article
CDP vs. CRM: What is the Difference Between a Customer Data Platform and a Customer Relationship Management Platform?
The marketer's data dictionary: 50 terms you need to know
Article
The marketer's data dictionary: 50 terms you need to know
Lexer
Article
Lexer
How to measure the impact of a customer data platform (CDP)
Article
How to measure the impact of a customer data platform (CDP)
How-to: Paid social prospecting & customer re-engagement
Article
How-to: Paid social prospecting & customer re-engagement
Top 10 Reasons for Customer Churn and How to Battle Them
Article
Top 10 Reasons for Customer Churn and How to Battle Them
How brand holding groups use customer data to compete
Article
How brand holding groups use customer data to compete
10 must-know facts and statistics for retail and ecommerce
Article
10 must-know facts and statistics for retail and ecommerce
5.11's Post-Purchase Surveys Lead to New Customer Insights and Revenue Growth
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5.11's Post-Purchase Surveys Lead to New Customer Insights and Revenue Growth
Defending COVID-19 disruptions: Resources for retailers
Article
Defending COVID-19 disruptions: Resources for retailers
What is a customer data platform (CDP)?
Article
What is a customer data platform (CDP)?
The retail survival guide: moving from channel to customer-centric
Article
The retail survival guide: moving from channel to customer-centric
Meet a Lexi: David Marshall, Solutions Analyst
Article
Meet a Lexi: David Marshall, Solutions Analyst
Village entertainment drives revenue and loyalty growth with Lexer (Part 2)
Article
Village entertainment drives revenue and loyalty growth with Lexer (Part 2)
5 ways predictive analytics improves customer retention
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5 ways predictive analytics improves customer retention
How to Turn Customer Data Into Marketing Insights with Experian
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How to Turn Customer Data Into Marketing Insights with Experian
How to build a CDP: 4 steps involved in a customer data integration
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How to build a CDP: 4 steps involved in a customer data integration
Playbook: How to create data-defined customer personas
Article
Playbook: How to create data-defined customer personas
Consent Forms for UX Research
Article
Consent Forms for UX Research
How to unlock customer insight with Experian Mosaic data
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How to unlock customer insight with Experian Mosaic data
Communicating with customers during COVID: 7 examples
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Communicating with customers during COVID: 7 examples
Customer segmentation in retail: 6 powerful case studies
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Customer segmentation in retail: 6 powerful case studies
How to retain customers: 5 tips to improve retention rates
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How to retain customers: 5 tips to improve retention rates
Here's why you're still struggling with DTC sales
Article
Here's why you're still struggling with DTC sales
CDPs & OODA loops: Insights for fast-growing businesses
Article
CDPs & OODA loops: Insights for fast-growing businesses
Research Ops: What It Is and Why It's So Important
Article
Research Ops: What It Is and Why It's So Important
How to measure & improve your marketing effectiveness
Article
How to measure & improve your marketing effectiveness
Wondercide's Targeted Direct Mail Campaigns Drive 600% ROI with Lexer
Article
Wondercide's Targeted Direct Mail Campaigns Drive 600% ROI with Lexer
5 omnichannel metrics every customer-first brand measures
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5 omnichannel metrics every customer-first brand measures
5 questions for potential marketing automation vendors
Article
5 questions for potential marketing automation vendors
Hairhouse chooses Lexer to gain insights & increase CLV
Article
Hairhouse chooses Lexer to gain insights & increase CLV
6 business lessons to take into the post-COVID world
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6 business lessons to take into the post-COVID world
The Lexer CDP: a year in review
Article
The Lexer CDP: a year in review
5 Actionable Digital Engagement Strategies for Fashion and Apparel Brands
Article
5 Actionable Digital Engagement Strategies for Fashion and Apparel Brands
The "smoothest integration" in 10 years of IT management
Article
The "smoothest integration" in 10 years of IT management
Track: Understand How Your Marketing Impacts Customer Behavior and Core Business KPIs
Article
Track: Understand How Your Marketing Impacts Customer Behavior and Core Business KPIs
Playbook: How to build a business case for a CDP
Article
Playbook: How to build a business case for a CDP
15 reasons customers choose Lexer as their CDP partner
Article
15 reasons customers choose Lexer as their CDP partner
How to Prepare for Retail's Future: The Complete 2022 Guide
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How to Prepare for Retail's Future: The Complete 2022 Guide
Reset, Rethink, Retool: Finding New Opportunities in a Dynamic Market
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Reset, Rethink, Retool: Finding New Opportunities in a Dynamic Market
Lexer President David Chinn talks big data in INTHEBLACK
Article
Lexer President David Chinn talks big data in INTHEBLACK
The end-to-end guide to lifecycle targeting for outdoor brands
Article
The end-to-end guide to lifecycle targeting for outdoor brands
Dimers.com partners with Lexer for data-driven growth
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Dimers.com partners with Lexer for data-driven growth
How to improve the customer experience in retail stores
Article
How to improve the customer experience in retail stores
Consumer data privacy: A survival guide for digital advertisers
Article
Consumer data privacy: A survival guide for digital advertisers
What is zero-party data and how do you collect it?
Article
What is zero-party data and how do you collect it?
How Research Operations Supports Scaling and Democratized Teams
Article
How Research Operations Supports Scaling and Democratized Teams
The rise of CDPs and the opportunity for DTC brands
Article
The rise of CDPs and the opportunity for DTC brands
Sports Where I Am partners with Lexer for CDP-powered growth
Article
Sports Where I Am partners with Lexer for CDP-powered growth
How to unpack customer insights with surveys and NPS
Article
How to unpack customer insights with surveys and NPS
Igloo donates 100% cooler profits to the CDC
Article
Igloo donates 100% cooler profits to the CDC
4 steps to customer acquisition using data analytics
Article
4 steps to customer acquisition using data analytics
Meet a Lexi: Kristy Malik, VP, Success (Australia)
Article
Meet a Lexi: Kristy Malik, VP, Success (Australia)
7 customer journeys examples for every lifecycle stage
Article
7 customer journeys examples for every lifecycle stage
An upsell marketing strategy to convert the second sale
Article
An upsell marketing strategy to convert the second sale
Clienteling in retail: Best practices and examples
Article
Clienteling in retail: Best practices and examples
Customers, not cookies: How to avoid ad fraud
Article
Customers, not cookies: How to avoid ad fraud
7 tips for maximizing holiday sales during COVID-19
Article
7 tips for maximizing holiday sales during COVID-19
10 Productivity Tips For Newly Remote Workers
Article
10 Productivity Tips For Newly Remote Workers
The marketer's guide to evaluating customer analytics software
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The marketer's guide to evaluating customer analytics software
Lexer lands Series B funding to help retailers drive sales
Article
Lexer lands Series B funding to help retailers drive sales
How to Create An Effective Taxonomy for UX Research
Article
How to Create An Effective Taxonomy for UX Research
128 Best Prototype Templates and Examples
Article
128 Best Prototype Templates and Examples
Digital Ethnography Tools
Article
Digital Ethnography Tools
Common UX Research Job Interview Questions & How to Answer Them
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Common UX Research Job Interview Questions & How to Answer Them
People Who Do Research: A Discovery Study
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People Who Do Research: A Discovery Study
Qualitative Coding for UX Research Analysis
Article
Qualitative Coding for UX Research Analysis
Distributed, Democratized, Decentralized: Finding a Research Model to Support Your Org
Article
Distributed, Democratized, Decentralized: Finding a Research Model to Support Your Org
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