I run the People team here at AWeber - an email marketing tool made for small business owners to help them form meaningful connections with their customers. At AWeber, we understand that small business owners don't have time. How could they when running a small business requires them to wear SO many hats? It's our mission to give them powerful insight and help automate their marketing (without losing that personal touch), so they can spend more of their time doing what they love! Running the people team here at AWeber is easy. Now, I'm not saying that we don't have difficult challenges to solve or curve balls thrown our way, but being a part of a team that puts it's people first makes AWeber truly special. I am lucky enough to say that we have a vibrant company culture where we treat each other with respect (no matter your position/ title), have transparent conversations where all questions and suggestions are welcome, provide training opportunities to be our best selves, have some of the best benefits around (100% free healthcare premiums), work with some of the brightest/ most passionate team members, and MUCH more! Did I forget to mention that we've been recognized as a Best Place to Work in PA for the last 10 years in a row, 11 years total?! Need more proof of AWeber's AWesomeness? Feel free to apply today and see for yourself!

Founder and Chief Vision Officer of PowerHouse Consulting, Kathleen Peterson is an acclaimed Contact Center consultant and recognized industry visionary. Kathleen offers a refreshing and sometimes challenging philosophy to positioning the Contact Center as the true lifeline of the enterprise - believing that vision, brand, leadership, and execution combine to deliver a powerful customer experience. She has emerged as one of the most sought-after experts and consulting partner in the field of customer experience working with the world’s top customer-focused companies. Kathleen is the author of many stirring articles and is published widely in the most prestigious industry journals in the U.S. and abroad. As a featured speaker at conferences and Fortune 500 companies, she has shared her humor, knowledge, and experience across four continents, including Contact Center conference keynotes in the United States, London, Paris, Turkey, Dubai, and Hong Kong. Kathleen also served as Conference Chair for the North American Conference on Customer Service Management. She is a member of the National Speaker’s Association. Kathleen served for seven years as a Certified Associate of Incoming Calls Management Institute (ICMI) and is an active member of the Society of Telecommunications Consultants (STC). Specialties: Contact Center as a strategic asset Customer Experience as the outcome of smart, effective, efficient, Contact Center optimization. Assist in the technology requirements identification, and acquisition support for Contact Center technologies. Contact Center assessments Specialized training development Quality program development Workforce management assessment and education Keynote speaker

As a strategic partner, I work closely with executives and business leaders to support their goals, challenge their thinking, and increase their effectiveness. I am passionate about building people-first HR practices and creating cultures of authenticity, empowerment, and engagement. Throughout my career, I have supported and led high-growth teams through significant periods of change, including acquisitions, divestitures, and organic expansion across the US, Europe, and Asia. Specialties: Organizational Effectiveness | Talent Management | Employee Development | Leadership Development | Change Management & Communications | Job Leveling & Structures | Engagement | Full-Cycle Recruiting | TA Operations | Onboarding | Employee Relations | Total Rewards | Analytics & Reporting | Immigration & Sponsorship

Over twenty-five years of extensive digital marketing, email marketing, product development, marketplace development, and E-Commerce leadership spanning notable Fortune 200 companies such as Office Depot, Verizon Wireless, America Online and Best Buy. Key strengths include full online operations, all facets of multi-touch attribution, digital fingerprint of user activity, social media and integrated social commerce, content marketing and content development strategies, search engine marketing, programmatic display and retargeting, full funnel acquisition and retention, brand management, affiliate program management, online and mainstream advertising strategy, omni-channel retail implementation, multi-store retail marketing, web development, Amazon and marketplace taxonomy and build, mobile development with business and technical requirements, and expert contract negotiations. Experience includes very strong analytics, statistical and digital forensics leadership. Seasoned executive team leader with collaborative partnering, multi-million dollar global budget/P&L management and exceptional writing/presentation skills. Member Forbes Communication Council.

Creative spirit. Revenue driven. What my teams can expect from me, as we lead global product marketing and ABM programs... >> Results-driven, customer-centric strategic planning of high impact GTM programs and marketing campaigns. The customer’s advocate >> Cost-effective, organized, and timely delivery >> Strong analytical and communication skills • Storyteller >> Quick to learn management styles and collaborative dynamics Whether the team has 52 or 2 weeks to launch... executive leadership entrusts me to develop, execute, and deliver on GTM strategies alongside with field sales or via e-commerce.